Sunday, June 20, 2010

BT speed is a joke?

I got bt broadband about 3 weeks ago, i



was informed today, that i am on



500kbs, this is NOT what i was



promised, A BT engineer set up my



broadband and said " your second phone



line is not suitable for Broadband".



I paid BT to put a second line in my



property, the engineer only put a spur



cable from my box instead of installing



a NEW cable to my house, I was then



informed by a BT engineer who installed



my broadband that this is NOT



satisfactory



I have phoned BT EVERY day for the



last three weeks complaining about this



matter, and have had NO help



whatsoever in this matter.



BT customer services have been NO



help in this matter.



Before i joined BT i was with AOL on a



dial up Service, I wanted to go on



Broadband with BT so i could view



Videos etc, this i cant do.



If this complaint is not sorted out by



10.am Monday 30 July 2007 I am going



to contact Trading Standards about this



matter.



Answers:

call bt and demand to speak with a manager explain that you want to cancel and your reasons why, dont swear at them they hang up on you if you do.. ask for broadband contract to be removed and refunded the money you paid for engineer.



the best number to call is 0808 100 2425 (cancellations) there open till 10pm tonight and 6pm tommorow. Calm down dear. Ring em again. It%26#39;s ok really. And

BT Studio 1500 answerphone - beep when a message?

We have a BT Studio 1500 answerphone. The older version of it used to beep when you had a message waiting. Now, all this one does is flash a light. Does anyone know of any way of setting it so it gives out a beep as well?



Answers:

Phones are mass produced in China for pence, It is not possible to alter them. In fact the trend now is to assemble equipment so that when someone tries to repair it, it falls to pieces



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Bt synergy 4100 digital phone troubleshooting any-one ??

I have stored all my contacts into the phone%26#39;s memory, but when any of the contacts call me the phone%26#39;s display says "External Call ". How do I get the contacts name to show up instead ??? as I have no idea who is calling me until I answer .



Answers:

contact ur phone manufacturer



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BT telephone?

What is the correct system to forward your BT telephone number to another one like your mobile



Answers:

you need to have call diversion it costs £1.75 a month and allows you to divert your calls to a alternative number remember you pay for the diverted part of the call... you let your new phone supplier sort that out. unless your talking about a divert in which case you ring the 100 operator who will help. All you do is contact your preferred supplier then they will give you all the information you need. It is the same as changing any utility supplier



http://www.uswitch.com/landingpages/ht/t...



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Bt wiring help?

Hello, I have an extension in my house that is unwired and i Would like to have a go at wiring it. There is one cable in, 6 numbered IDC terminals, 2 terminals marked A and B. The wires I would refer to as mostly Blue with white, mostly white with blue, orange white, white orange etc etc. Can anyone help or know where i could get a diagram. Im not asking BT as i cant afford it. The only diagram i can find online is for a`master socket which this isnt. Thanks



Answers:

A and B are usually found on the master socket or NTE and not on extension sockets. You only need to connect 3 wires to the NTE and the same 3 wires in the extension socket. Blue with white=2 Orange with white=3 and White with blue=5.



2 and 5 carry the dial tone and 3 is the bell wire which makes the extension socket ring. You%26#39;re right not to ask BT as a new extension would cost in excess of £100. All I would say is that in this day and age of cordless phones and wireless broadband, you really only need 1 socket in the whole house. have a look for DIY sites, or electrical sites or just type in wiring a phone socket, youll find it somewhere on the internet Have a look at: http://www.wppltd.demon.co.uk/wpp/wiring... The only thing to remember once you have got info needed to wire up extention point is if you have any problems with your phone line afterwards bt will charge you to sort it out if the extra point is causing the problem you wont get money back if it isnt they will refund the charge but you can bet it wont be bts fault so they will keep the charge



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Busy signal?

when I pick up the reciver it has a busy signal instead of a steady buzz . it still dials out with out any problem .whats wrong with my phone or phone line. I keep having phone problem and the phone compny keeps saying it%26#39;s in your line . I have replaced the line three times. I also replaced the wall plugs



Answers:

Simple enough to see if it is indeed the phone company%26#39;s problem or an inside wiring problem in your home.



IF you know where the interface box is (where the phone line comes to your home, there is a box that when opened will have a place for you to actually plug your phone into it and get a dial tone etc. to test your line).



When you find this interface box, plug one of your phones into the box and if you get the SAME thing at this point, it is NOT your phone, wiring etc., it IS a problem with the phone company%26#39;s line.



NOW, if this IS a voicemail notification, surely you%26#39;d know that by now, but maybe not. If you DO have voicemail, you would know it because when you have voicemail through the phone company YOU PAY FOR IT. It%26#39;s not free either, it%26#39;s about $5 extra a month. PLUS, I%26#39;d think you would know how to use it especially if you wanted it enough to subscribe to it!



SO, bottom line, go to that interface box and plug your phone in and see what happens. If it does NOT do it at this point, then yes, you might need to further investigate by having the phone company come out. Whether it is your inside wiring or NOT, the phone company should accomodate you and repair regardless of if it%26#39;s their responsibility or yours.

Call rejection will not reject calls from cell phones?

The phone company caller rejection service doesn%26#39;t work on calls from cell phones. I%26#39;m looking for an answering machine or some device which will reject calls from any number. Is such a gizmo available?



Answers:

call id manager



http://www.privacycorps.com/products/?id...



alittle expensive i think, but it will do what you want I don%26#39;t think so dono



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