Monday, October 5, 2009

Has anyone used Vonage for their phone service and if so did they like them better than traditional

Also if you have it, does it affect your internet service( can you use your phone and computer at the same time)



Answers:

Only down sides for Vonage for me have been:



Lost packets when using Internet connection for heavy surfing, VPN connections, resulting in stutter on voice line. Vonage doesn%26#39;t use RSVP so there is no guarantee that you%26#39;ll be able to maintain bandwidth while you use your internet connection. Not saying that you can%26#39;t, but there is an effect. Using a cable company telephone service (like comcast or such) isn%26#39;t impacted by the internet usage as the signal is carried on a different frequency on the cable than that used by the high speed internet.



Also, I have frequently experienced delayed voice messages for voice mail up to 4 days on Vonage. Have complained many times over past 3 years, they never have dealt with that.



All that said, I am very cheap, and like the 32$ phone svc (with taxes) over and above the increased realiability of traditional LEC based phones, or the cable vendor phone plans. I won%26#39;t switch until they go under from the current lawsuit brought by Verizon for patent infringement. Ultimately I think Vonage will go under, but I%26#39;m going to ride it down as long as I can. We have Vonage, and love it. It doesn%26#39;t affect your internet service, and it%26#39;s far cheaper than traditional phone services, when you compare features to features. Yes, you can use your computer and talk on the phone at the same time.

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